Our Service Reviews
I had an appt this morn for 8-9:30. At 10 I called to see what the delay was. I was told there was an emergency but the tech was finishing up and would be here shortly. They said they would check with the dispatcher and call me back. An hour and a half ...later I got a call saying again someone would be here within the hour. That was 11:30. It's now almost 1 and I'm still waiting. Had to cancel my plans for the afternoon because I dont know when the tech will be here.
I have been very pleased with Goods Electric I tell everyone about how great they are ! I would recommend to them to my family and friends !
Chad was my technician. He showed up when I expected. He was very knowledgeable and friendly. I was curious so I watched what he was doing. He always explained what he was doing and why. The service check took about 15 minutes inside and about 15 minutes ...outside. I had a part that was suboptimal outside but received no pushback when I decided not to replace it as I do have a back up heat source. When that part fails I won't think twice about calling Good's. The general service call was well worth it for my peace of mind. I am extremely satisfied with the service work I recieved.
Technician arrived on time. He was extemely courteous. He put his shoe protectors on while at the door entrance.He proceeded to the basement and checked the furnace/air conditioner. He spent near an hour going outside and back in to properly inspect it. ...He was very knowledgeable as he explained all the steps and parts he inspected. He offered me the club plan which I immediately joined. Your special today and the saving I will enjoy in the future made the plan worthwhile. Thank you.
I had goods come out to check my air conditioner, hoping for good weather soon!! Dan went over everything and was very informative on what we needed. He did a great job and very friendly. I'd highly recommend them. Thank you
Try to sell me whole panel when all i needed was a main breaker
We had an electrical line go dead to our pump in our septic. I was working across state my wife called Good’s electric company and was given a quote of $1,410 to run a line 30’ in conduit. There was already an outdoor outlet that they could tie too! ...This job literally consisted of 30’ of conduit, 30’ of 12/2 UF-B wire and two GFCI outdoor receptacle. It cost me less than $130 in material at Menards. I’m sure they could get it for less than $100 at their cost. It took me 3 hours to dig the 24” trench and wire everything up. How can a company pray on women like that? It’s sickening that companies like this are allowed to price gouge people. I don’t know how the owner can sleep at night taking advantage of people like this. We will never call them for anything again.
Cody did an excellent job and was very professional and personable. 😀
The technicians they send are always professional kind and will answer any questions you have
I am very pleased with everyone that helped us to put in our new furnace. I started by talking to Amber on the phone. She was very sweet and very helpful. Within an hour, Dan (the technician) was here. He diagnosed the problem and set things in motion. ...Dan was very helpful and he was professional and so nice. In nothing but a couple of hours, Sarah was at my home to discuss a new furnace. Sarah was very helpful, knowledgeable and sweet. I have to mention Matt and Josh (the installers). These two gentlemen were wonderful. They were very knowledgeable and answered all of my questions with ease. They were extremely professional- going above and beyond. They are very hard workers. They were respectful of my home and left it better than they found it. They were also very polite and friendly. I highly recommend Good’s Electric, Heating and Air. I give them a 5 out of 5!
Dan was awesome - when we woke up to no heat this company came out and fixed the problem promptly ❤️ Highly recommend Good’s!
Cody was very professional very pleasant helped me a lot thank you
We have been customers for almost 10 years and we have always been five star satisfied starting witb the person answering the phone to the technicians in the field. Thank you for being a qualified and exceptional service provider.
Anthony is excellent as always. I am so thankful to have such a good to company to help me in my time of need!! Thanks Goods Electric Heating & Air I will never use any other company
These people went above and beyond. Although I have not bought the phone is from them yet. They were very very helpful, and I would recommend them to anybody
We are always satisfied by the customer service at Good's Electric. The service technicians are prompt, friendly and experienced. With any type of electrical issues or needs we call them right away.
1st experience-Overall a fantastic experience, was reschedule once but ended up being in my favor due to a fee being waved. Girls over the phone we’re clear and concise. I would like to say that the electrician that came to my house Cody was awesome. ...Introduced himself in a professional manner, wore shoe covers whenever entering the house, knowledgeable on his area of work, even answered some questions that I had on future electrical needs. Even took the time to answer some of my mom’s (senior citizen) general questions. I will be contacting Cody and the Goods Electric team for all my future needs. Thanks again. 2nd experience-If your looking for a better company out there, you’re not gonna find one. This company is truly top notch, customer service is always excellent from the girls on phone to the guys at the door. Had Tyler stop over today to do some electrical work. Was very professional, knowledgeable, and polite. Even took the time to explain to me other services offered by Goods including a membership club which gives you perks for future repairs. These days it’s so hard to see people truly enjoy what they do, but I know one thing, the employees of Goods are well taken care of, it shows in their work and professionalism with their customers. If I could rate higher I would. Thank you
Great service, reasonable pricing, and knowledgeable staff. The technician (Dan) that was dispatched to inspect my furnace for it's winter preventative maintenance was very thorough and detail oriented. I will always use Good's for any of my HVAC needs.
Goods installed a backup gas generator on our house and let me tell you the whole experience from start to finish was totally professional with the best and most knowledgeable people that we ever dealt with, I can say that I would recommend them to ...anyone, if I could give them more than 5 stars I most certainly would, thank you so much
Each time we have had communication of any kind with a Good’s employee, it has been a pleasure. Whether it’s installation, a question, or a house call, all experiences have been top notch.
They didn’t do any work for us yet, their technician just came to give us an estimate. The was friendly and knowledgeable.
Josh was very courteous, respectful and knowledgeable, as are all of the guys at Good’s. He always makes sure that things are right and to my satisfaction before leaving. Thank you, Josh! Many thanks also to Dannie E. for coming to the rescue of my ...next door neighbors on a Saturday when their furnace went out. He was so courteous, friendly and knowledgeable about explaining the need for a new furnace...on Monday. In the meantime, he set them up with portable heaters to get them through the weekend. Thank you, Dannie!! Also, thanks to Dan B. and Alex S. when they recently did a check on my humidifier and Air Scrubber installation, answering all my questions. They were both very friendly, courteous and helpful. And talking to Meghan H. and Amber on the phone is a pleasure. I would highly recommend Good’s Electric Heating and Cooling to all my friends!
They did a nice job with the behind the wall electrical stuff. However, their finish work was not good. It is a good thing I know how to do drywall and can paint. They told me that “is just the way it is on jibs like this”. My house is new. All ...updated. I wanted a tv mounted on the wall and to have electric run to it. I also wanted a heater ceiling fan upgraded in the master bathroom. He cracked the paint and finish in the ceiling and damaged my wall. I paid enough for a turn-key job and now I have to spend the weekend working on my house. Disappointed with the finish quality of the job. It should have been left better than they started. Not worse. The company contacted me and corrected my bill. They also apologized and wanted to send someone else out to fix my wall and ceiling. I appreciated their honesty and for taking responsibility in fixing the problem. I increased my star rating for them and really appreciate them as a company. I would use them again.
Anthony is fantastic and efficient!
Very knowledgeable and very professional. I feel safe with my new furnace and can't wait to enjoy my central air! Thank you goods for a fine job!
Tyler was pleasant and thoroughly professional.
Tyler was great and proficient today. He was able to narrow down where the problem was and correct it. I now have 100% power to throughout my house! He welcomed questions during this time. Tyler ensured he cleaned up all of the mess before he left. I ...would recommend and use Goods Electric and Tyler again.
Excellent service from both Tyler and Anthony.
Excellent, quick service. This company is exceptional in customer service. From the efficiency of the scheduling department to the final inspection, we are very pleased with Good’s Electric and our electrician, Tyler. The quick scheduling is ...amazing. The quote process is very easily understood. The work is done efficiently, and the area is cleaner than when Tyler arrived! Highly recommend using Good’s!
Tyler...one of the best electricians that has ever done wiring in any of my homes . He was well organized clean and professional. The breaker panel was extremely neatly wired my money was well spent. ... Thank you Marcie & Mike Madden
A great local company to do business with!
I recently developed a problem with my mini split heating and air conditioning system. We called Good Electric because they maintain our whole house generator system. I have never seen a company so dedicated to customer service in all my years! They ...came out within hours of my call, and subsequently had to make three service calls to get to the heart of the problem. They worked tirelessly until it was fixed to my satisfaction. There service costs are more than fair for the level of expertise and service they provide. Please call them for any electrical, and heating and air conditioning needs you may have. They are the best in the Valley.
As usual Good's Electric was prompt and efficient. We have had work completed by them, they installed and service are generator, and we are completely happy. Service Technicians are very informative and answer any questions you may have.
Tyler was very knowledgeable and provided several options to meet my needs. I didn’t feel pressured into making a decision right away. He came out in a timely manner to complete the work, maintained a clean environment, and did an excellent job. I ...would highly recommend Goods Electric because I was completely satisfied.A Top notch Company to deal with.
Very happy with service and Tyler was very nice , personable and knowledgeable !!!!! Job was done quick and efficient!!!!!!
Good’s Electric is great. Well trained professional personnel, excellent and fast service and good products.
Goods responded to my inquiry immediately AND it was New Year's Eve. And, they completed the job as promised. Tyler did a terrific job!
They do an excellent job at scamming customers into buying over priced items, as well as lying to them.
Excellent service, tech was professional, quick and efficient.
I like these people. They know what they’re doing, they keep us informed at every step, and they respond quickly each time I call (no one else does that). I feel they want my business and they are willing to earn it.
Cody is the best always gets it done in timely manner Done right and is a professional
I’m so glad I received your flyer in the mail and called you. Everyone I have spoken with is very friendly and I was able to get what I needed in a timely fashion. Anthony was great, explained things to me, and I was very comfortable having him in my ...house. I will recommend this company to anyone looking for services.
Good’s technicians are always polite and knowledgeable and effective.
Technican was professional and competent. He answered my questions and shared tips on maintaining my generator. Very satisfied with his service
My husband and I have had a wonderful experience with Good's! After being rescheduled twice for a safety inspection due to their extremely busy schedule, they waived the charge for our inconvenience. When the tech came out, he discovered our heat ...exchanger was cracked and emitting 3x the max allowable carbon monoxide levels into our home. He couldn't allow us to turn our heat back on due to the safety hazard, so he set us up with a large space heater to get us through the night. They cleared their schedule and began installing our new furnace the very next morning. They put in 10 and 12 hr days getting everything installed as well as correcting the shortcuts that were done when the last furnace was installed 15 yrs ago. We cannot thank them enough for the excellent customer service and wonderful experience we had! We highly recommend this company, they truly care about their customers and go above and beyond! We will never go anywhere else for our heating and cooling needs! Awesome company, awesome people!
If you ever need electrical services I highly recommend Good's Electric, Heating & Air. The technician [Tyler] arrived promptly, he was extremely knowledgeable and very polite and friendly! I had numerous questions about other issues, he answered them ...all without hesitation which resulted in getting those fixed as well! All I can say is "You'll do Good, calling Good's!" They're awesome!
Quite a pleasant experience all the way through. The chat on their site is a third party (or was when I used it) so if time allows, you're probably better off just calling as their staff is super accommodating and will help with the process. There ...was an opening a day early and they got me in before my appointment and the electrical repair was done in a professional and timely manner. The technician (Tyler) was able to answer all of my questions and went above and beyond. This will be my first call for any future electrical needs
This is an excellent company. Very professional and fast service with clean up of any mess they made. All they did was done well. The only drawback is the price is higher than many. Otherwise I highly recommend them.
The young men were very respectful, listened to our needs, and answered all our questions with professionalism, and patience..we felt we were sold an excellent product and the installation crew were great
Very thorough and excellent service. Would highly recommend.
We've used Good's Electric several times and have always been satisfied with their work. They consistently offer topnotch service at fair prices. Shout out to Cody and the rest of the staff for their courtesy & professionalism!
Not the same company that is was a year ago .Employees are respectful but the prices and services are lacking
Highly recommend Good’s Electric. They did a thorough check of my furnace and offered a couple solutions going forward. The service tech was very knowledgeable!
With every purchase/service/technician I have been very pleased. Knowledgeable, professional, friendly, and skilled from the person answering the phone and scheduling appointments to the sales personnel and service technicians, I am glad I have chosen ...Goods Electric Heating and Air.
Very professional company. Great communication and took care of our issue the same day. I would definitely recommend Good’s to anyone.
Very knowledgable, professional and their satisfaction being a Good's employee really shows through in their work! They were willing and thoroughly able to explain the interworkings of my furnace which put me at ease!
Signed up for service partner plan last visit and made this visit reasonable.
On time and Goods looked at problems I was having and gave me several options and prices to address the issues. The tech went above and beyond. Very satisfied.
The guys did a very good job. The furnace and central unit looks very nice. And our house is so cool. We would recommend Goods Electric an heating.
Our ac broke Thursday night and the temp was going back to 90 by Monday or Tuesday. I used home advisor, which I had never done before. Friday morning I opened an email from Good’s and before I could close the email and call them they called me!! ...Anthony arrived at my house by 11 and fixed my problem right away. I am so thankful. I highly recommend Good’s and I will most definitely use them in the future.
Very professional, friendly and knowledgeable. The unit that was recommended is perfectly working to keep our addition comfortable.
Excellent service! Technicians are friendly and thorough in explaining problem. A nice change from other companies in the past.
Good’s electric is the only choice for all of my electric needs. The set the pace for integrity, quality, and price. I am forever grateful that we were able to find them!
Tyler Miller was my electrician he was wonderful gave me different options to the jobs I needed done, went above and beyond for me. Very professional an respectful of my home and answered all of my questions. Said if there are any problems to call them. ...Will use goods in the future for electrical needs. thank you very much for the stress free visit.
I am very pleased with their work, they were prompt and courteous, left work area neat. Would highly recommend.
I couldn't be happier with the work done for me by Tyler from Goods. A beautiful job done in less time than I could imagine. Goods will be doing work for other family members in the future.
The gentleman was very knowable, kind, and efficient. Would not hesitate to recommend Goods Electric to anyone. Was an overall good experience. No hesitation to call them again.
We feel so blessed to have found Good's Electric, Heating and & Air. Your employees obviously love their job's, Josh and Alex told us that your entire group of employees look forward to coming to work. They installed a new HVAC system in two day's! We ...could not be happier with the results. They were extremely professional and we enjoyed having them in our home! We will definitely recommend you to all our friends! We look forward to working with you in the future. Sincerely, Dan and Susie Van Meter
Very focused on customer needs. Friendly courteous staff